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Offline Centres

Q.

Call Centres recruits people who


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a

Speak English

b

Sew clothes

c

Knows fishing

d

None of the above 

answer is A.

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Detailed Solution

Call Centres recruit people who are good at speaking English and have good communication skills and are given low wages for the work.
Call centres are offices that deal with consumers' problems and queries. It is a new form of employment in cities that demands little educational qualification and skill. These call centres work for both Indian and foreign companies. Customers who have problems regarding goods purchased and services like banking, ticket booking, or any other complaints related to services or purchased goods are handled by call centres.
 
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