Choose the correct statement as True/False:

The consumer redressal process is very simple and quick.

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True

False

answer is B.

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Detailed Solution

The above statement is False.
The consumer redressal system is a three-tier mechanism under the Consumer Protection Act for resolving consumer disputes, grievances, and complaints. This machinery has been classified into three tiers based on the number of claims involved: District level, State level, and National level. The Consumer Protection Act 1986 aims to provide quick and speedy redressal of grievances to the consumers but has, till now, miserably failed in its objective. The consumer redressal process is a painfully cumbersome, expensive, and time-consuming affair.
The correct statement would beThe consumer redressal process is not simple and quick.

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