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Q.

Choose the given statement is True/False


We should directly go to court to complain about defective material without consulting the shop where we purchased it.


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a

True

b

False  

answer is B.

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Detailed Solution

The given statement is false. It is the responsibility of the buyer to ask for a bill whenever he purchases any item. If the product is defective, the consumer must tell the seller about the same. The retailer will contact the producer if the consumer has taken it from a retailer. Suppose the producer is not ready to provide the necessary service. In that case, the customer has the right to hire a professional lawyer and file a case in the district forum within 45 days of purchase. The consumer must have the bill or invoice and the product's warranty card. After a few hearings, the consumer will get the required compensation if he is proven innocent.
Thus the correct statement would be We should not directly go to court to complain about defective material without consulting the shop where we purchased it.
 
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