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Q.

Choose the given statement that is true/false.


Call centres are generally set up as large rooms with work stations that include a computer, a telephone set, and supervisor's stations.


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a

True

b

False  

answer is A.

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Detailed Solution

The above statement is true.
Large rooms with workstations that feature a computer, a phone, and supervisor's stations are how call centres are often organised. Call centre labour is a relatively new sort of employment in major cities. A call centre is a centralised office that handles consumer and customer inquiries and complaints about products and services, including banking, ticketing, and other related ones. India has emerged as a significant hub for both domestic and international trade.
 
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