Choose whether the given statement is True/False:

Call centres are usually seen in small towns.

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True

False

answer is B.

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Detailed Solution

The above statement is False.
A call centre is a centralised office that addresses problems and questions that consumers and customers have regarding the goods and services they have purchased, such as banking, tickets, etc. A call centre is a workspace that frequently consists of sizable rooms with workstations that include a computer, a phone, and a supervisor's station. India has become a prominent centre for both internal and foreign trade. Call centres have been established here because they can find English-speaking individuals willing to accept lower pay. Call centre labour is a new sort of employment in the big cities.
The correct statement is that call centres are usually seen in prominent urban areas and not in small towns.

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