In recent years, e-commerce has become an increasingly important part of the retail landscape. Online shopping has transformed the way that consumers shop, offering convenience, choice, and competitive pricing. However, e-commerce also poses several challenges for businesses, particularly smaller retailers who may struggle to compete with larger online retailers. One key issue is the cost of delivery. While larger retailers can often negotiate favorable rates with shipping companies due to their volume, smaller retailers may find it difficult to secure affordable shipping rates. In addition, returns can be a significant issue for retailers operating in the e-commerce space. Returns are more likely to occur when customers purchase items online, as they are unable to physically inspect the product before making the purchase. This can result in higher costs for retailers due to the need to cover return shipping costs and the cost of processing returned items.