What should a consumer do when he finds that the product is defective?

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Should complain and claim for compensation or replacement

Should buy a new product

Should ignore the defective part and try to use

None of the above

answer is A.

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Detailed Solution

Consumers should always report any damaged or faulty goods and ask for a refund or replacement.
Every customer has a similar right to protection against exploitation and unfair business practices. The customer has the right to receive compensation if they suffer any harm. This is a fundamental right of the buyer. All consumer movements in India shared the same fundamental demands, which were to put an end to such unjust business practices, speak out for consumers, and raise consumer awareness of their rights. Every customer has an equal right to protection from unfair and illegal business activities.

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