The following multiple-choice questions (MCQs) on Consumer Rights will assist Class 10 Social Science students in studying key topics relevant to this chapter. Tackling these MCQs is crucial for understanding the material thoroughly and preparing effectively for the board exams.
By solving these MCQs and reviewing the CBSE Class 10 Social Science notes, students can deepen their comprehension of the chapter. It is also beneficial for students to work through Class 10 Social Science sample papers to gauge their preparation level.
The MCQs provided focus on various essential topics, including the role of consumers in the marketplace, the evolution of the consumer movement, the Consumer Protection Act of 1986, knowledge about goods and services, the Right to Information, ensuring consumer justice, the three-tier quasi-judicial system, becoming informed consumers, understanding logos and quality standards, and observing National Consumers Day in India.
Additionally, students should explore other resources for a complete set of MCQs covering all topics in the Class 10 Social Science curriculum, including History, Geography, Political Science, and Economics.
CBSE MCQ Questions with Answers Class 10 Social Science Consumer Rights
Question: What does “Consumer Rights” refer to?
a) Rights of producers
b) Rights of buyers
c) Rights of sellers
d) Rights of manufacturers
Answer: b) Rights of buyers
Question: Which organization in India protects consumer rights?
a) FICCI
b) RBI
c) CCI
d) Consumer Protection Council
Answer: d) Consumer Protection Council
Question: Which of the following is NOT a consumer right?
a) Right to Information
b) Right to Safety
c) Right to Monopoly
d) Right to Choose
Answer: c) Right to Monopoly
Question: Which Act in India provides legal protection to consumers?
a) Indian Penal Code (IPC)
b) Competition Act
c) Consumer Protection Act
d) Environment Protection Act
Answer: c) Consumer Protection Act
Question: Who can file a complaint under the Consumer Protection Act?
a) Only individuals
b) Only companies
c) Both individuals and companies
d) Only government bodies
Answer: c) Both individuals and companies
Question: Which forum resolves disputes involving claims up to Rs. 20 lakhs?
a) District Consumer Disputes Redressal Forum
b) State Consumer Disputes Redressal Commission
c) National Consumer Disputes Redressal Commission
d) Supreme Court of India
Answer: a) District Consumer Disputes Redressal Forum
Question: Which of the following is NOT a responsibility of consumers?
a) Buying genuine products
b) Protecting the environment
c) Paying excessive prices
d) Exercising their rights
Answer: c) Paying excessive prices
Question: What does the term “Right to be Informed” mean for consumers?
a) Right to receive proper education
b) Right to know about the quality of products
c) Right to receive accurate information about products
d) Right to choose any product randomly
Answer: c) Right to receive accurate information about products
Question: Which organization is responsible for implementing and monitoring consumer protection laws in India?
a) Ministry of Finance
b) Ministry of Consumer Affairs
c) Ministry of Home Affairs
d) Ministry of Health and Family Welfare
Answer: b) Ministry of Consumer Affairs
Question: Which of the following is an example of unfair trade practice?
a) Providing after-sales service
b) Selling adulterated goods
c) Offering discounts to consumers
d) Selling genuine products
Answer: b) Selling adulterated goods
Question: What does the term “Right to Choose” mean for consumers?
a) Right to choose any product at any price
b) Right to select from a variety of products at competitive prices
c) Right to force sellers to sell products at a low price
d) Right to reject all available products
Answer: b) Right to select from a variety of products at competitive prices
Question: What does the term “Right to Seek Redressal” mean for consumers?
a) Right to get free products
b) Right to demand compensation for defective goods
c) Right to ignore complaints
d) Right to sell defective goods
Answer: b) Right to demand compensation for defective goods
Question: Which of the following is NOT a type of consumer rights?
a) Right to Education
b) Right to Choose
c) Right to Safety
d) Right to Seek Redressal
Answer: a) Right to Education
Question: What does the term “Right to be Heard” mean for consumers?
a) Right to listen to music
b) Right to have a voice in decisions affecting consumers
c) Right to silence
d) Right to watch TV
Answer: b) Right to have a voice in decisions affecting consumers
Question: Which of the following is NOT a responsibility of sellers?
a) Selling genuine products
b) Providing accurate information about products
c) Charging excessive prices
d) Providing after-sales service
Answer: c) Charging excessive prices
Question: What does the term “Right to Safety” mean for consumers?
a) Right to play safely
b) Right to ensure the safety of sellers
c) Right to be protected against unsafe goods
d) Right to access dangerous goods
Answer: c) Right to be protected against unsafe goods
Question: Which Act regulates the rights of consumers in India?
a) Environment Protection Act
b) Competition Act
c) Consumer Protection Act
d) Companies Act
Answer: c) Consumer Protection Act
Question: What does the term “Right to Redressal” mean for consumers?
a) Right to get free products
b) Right to demand compensation for defective goods
c) Right to ignore complaints
d) Right to sell defective goods
Answer: b) Right to demand compensation for defective goods
Question: Which forum resolves disputes involving claims between Rs. 20 lakhs and Rs. 1 crore?
a) District Consumer Disputes Redressal Forum
b) State Consumer Disputes Redressal Commission
c) National Consumer Disputes Redressal Commission
d) Supreme Court of India
Answer: b) State Consumer Disputes Redressal Commission
Question: Which organization provides a platform for consumers to file complaints online?
a) Consumer Protection Council
b) National Consumer Helpline
c) Central Vigilance Commission
d) Ministry of Consumer Affairs
Answer: b) National Consumer Helpline
Question: Which of the following is NOT a right of consumers?
a) Right to Information
b) Right to Safety
c) Right to Monopoly
d) Right to Choose
Answer: c) Right to Monopoly
Question: What does the term “Right to Information” mean for consumers?
a) Right to access information about products and services
b) Right to hide information from consumers
c) Right to ignore complaints
d) Right to sell products without providing information
Answer: a) Right to access information about products and services
Question: Which of the following is an example of a consumer responsibility?
a) Producing fake bills
b) Buying counterfeit products
c) Protecting the environment
d) Ignoring product quality
Answer: c) Protecting the environment
Question: What does the term “Right to Education” mean for consumers?
a) Right to access free education
b) Right to choose any school
c) Right to access quality education
d) Right to stop studying
Answer: c) Right to access quality education
Question: Which forum resolves disputes involving claims exceeding Rs. 1 crore?
a) District Consumer
b) State Consumer Disputes Redressal Commission
c) National Consumer Disputes Redressal Commission
d) Supreme Court of India
Answer: c) National Consumer Disputes Redressal Commission
Question: What does the term “Right to Choose” mean for consumers?
a) Right to select from a variety of products at competitive prices
b) Right to force sellers to sell products at a low price
c) Right to buy only expensive products
d) Right to reject all available products
Answer: a) Right to select from a variety of products at competitive prices
Question: Which of the following is NOT a consumer right?
a) Right to Safety
b) Right to Monopoly
c) Right to Seek Redressal
d) Right to be Informed
Answer: b) Right to Monopoly
Question: What does the term “Right to be Informed” mean for consumers?
a) Right to receive proper education
b) Right to know about the quality of products
c) Right to receive accurate information about products
d) Right to choose any product randomly
Answer: c) Right to receive accurate information about products
Question: Which of the following organizations is responsible for implementing and monitoring consumer protection laws in India?
a) Ministry of Finance
b) Ministry of Consumer Affairs
c) Ministry of Home Affairs
d) Ministry of Health and Family Welfare
Answer: b) Ministry of Consumer Affairs
Question: Which of the following is an example of unfair trade practice?
a) Providing after-sales service
b) Selling adulterated goods
c) Offering discounts to consumers
d) Selling genuine products
Answer: b) Selling adulterated goods
Question: What does the term “Right to Seek Redressal” mean for consumers?
a) Right to get free products
b) Right to demand compensation for defective goods
c) Right to ignore complaints
d) Right to sell defective goods
Answer: b) Right to demand compensation for defective goods
Question: Which of the following organizations provides a platform for consumers to file complaints online?
a) Consumer Protection Council
b) National Consumer Helpline
c) Central Vigilance Commission
d) Ministry of Consumer Affairs
Answer: b) National Consumer Helpline
Question: What does the term “Right to Redressal” mean for consumers?
a) Right to get free products
b) Right to demand compensation for defective goods
c) Right to ignore complaints
d) Right to sell defective goods
Answer: b) Right to demand compensation for defective goods
Question: Which forum resolves disputes involving claims between Rs. 20 lakhs and Rs. 1 crore?
a) District Consumer Disputes Redressal Forum
b) State Consumer Disputes Redressal Commission
c) National Consumer Disputes Redressal Commission
d) Supreme Court of India
Answer: b) State Consumer Disputes Redressal Commission
Question: What does the term “Right to Information” mean for consumers?
a) Right to access information about products and services
b) Right to hide information from consumers
c) Right to ignore complaints
d) Right to sell products without providing information
Answer: a) Right to access information about products and services
Question: Which of the following is an example of a consumer responsibility?
a) Producing fake bills
b) Buying counterfeit products
c) Protecting the environment
d) Ignoring product quality
Answer: c) Protecting the environment
Question: What does the term “Right to Education” mean for consumers?
a) Right to access free education
b) Right to choose any school
c) Right to access quality education
d) Right to stop studying
Answer: c) Right to access quality education
Question: Which forum resolves disputes involving claims exceeding Rs. 1 crore?
a) District Consumer Disputes Redressal Forum
b) State Consumer Disputes Redressal Commission
c) National Consumer Disputes Redressal Commission
d) Supreme Court of India
Answer: c) National Consumer Disputes Redressal Commission
Question: What does the term “Right to Choose” mean for consumers?
a) Right to select from a variety of products at competitive prices
b) Right to force sellers to sell products at a low price
c) Right to buy only expensive products
d) Right to reject all available products
Answer: a) Right to select from a variety of products at competitive prices
Question: Which of the following is NOT a consumer right?
a) Right to Safety
b) Right to Monopoly
c) Right to Seek Redressal
d) Right to be Informed
Answer: b) Right to Monopoly